Any other question?
Our team is happy to answer all your questions.
Feel free to call us or simply drop by the pharmacy, no appointment needed.
Prescription
Bring your paper or electronic prescription: our team prepares your medicines and takes the time to explain your treatment.
How it works
In 3 simple steps
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Bring or send your prescription
Electronic: your identity card is enough.
Handwritten prescription: the original must be shown at the pharmacy.
If needed, you can email us a scan to reserve your products. -
We check it
Our team checks the prescription and contacts you if anything needs clarifying.
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Collect your medicines
Collect them at the pharmacy or, if needed, contact us for a delivery or see our delivery terms.
Online or at the pharmacy
Send my prescription
Frequently asked questions
Can I send my prescription online?
Yes, in two ways:
- Paper prescription: email a photo or scan to pharmadries@gmail.com to reserve your products, then bring the original to collect your medicines.
- Electronic prescription: reserve some medicines with us through the Belgian My Health portal (myhealth.belgium.be).
Do I need to bring the original to the pharmacy?
Yes, for a paper prescription: show the original when you collect, otherwise we cannot dispense the medicines.
For an electronic prescription, your identity card is enough.
How soon will my order be ready?
Medicines in stock can be collected straight away.
If they need to be ordered, they are available the same day, with rare exceptions.
We will let you know by email when your order will be available.
Is my health data protected?
Yes. Your prescription is only seen by our team, is only used to prepare your order and is covered by the pharmacist's professional secrecy, in line with the GDPR.